Business Contracts & GDPR Support

Are you worried your client is not paying you?

Having a problem getting paid? Your customer has been paying you for a few months and your lovely prepayment arrangement and terms of business have gone down well. You think they’re happy (you have checked haven’t you?) and you are happy with the work, but suddenly the payments slow up. If you are using […]

Issuing Contracts: When your first client is your friend

The chances are your first contract will be issued to someone you already know. It could be a friend or former colleague. It can feel embarrassing getting all formal and issuing paperwork when everything else you ever agreed to do was done on a handshake (or even a quick exchange of emails). But if you […]

Hiring? Interview Questions for Freelancers

Once you’ve found a freelancer that you believe would be a good match for your project, schedule an interview through a video conferencing tool like Skype or Zoom. This gives you the opportunity to see if you would enjoy working with him or her. What does your normal workflow look like? A good freelancer […]

What is a Contract & How Does it Work?

Many business owners and entrepreneurs get confused about what a contract is, and isn’t. Imagine for a moment you’re in the KoffeeKlatch kitchen. I ask you to make me a cup of coffee. This isn’t a contract, it’s a favour. You’re not obligated to make me a cup of coffee. Imagine that KoffeeKlatch isn’t a […]

Can I add this email address to my list?

One of the most frequent questions we are asked in the Post-GDPR world is “Am I allowed to add this email to my list”. So we’ve created this simple infographic so you can see at a glance if you’re allowed to add an email address to your list. Please feel free to share with your […]

Why you should let your VA send a substitute to cover holidays

It’s holiday season again and your VA is probably trying to arrange a substitute to cover school holiday cover and trips to the seaside. Some are even going on package holidays abroad. How do you feel about your VA arranging a substitute? Some clients get very nervous about this. Your first instinct may be to […]

Post-GDPR: Are you paying a web designer?

Did you know that the freelancer that gets trashed the most by a client is a web designer? If you talk to the client and ask them what went wrong they’ll tell you that they didn’t get what they wanted. If you ask the web designer what went wrong it’s the client wanting everything for […]

Why Finishing Work on Time Every Day Can Be Good for You

There are few things better than loving your work. After all, the chances are that you spend most of your waking hours at work (1/3 of your life in fact). It’s important to make sure that you’re getting at least some enjoyment out of the experience. However, regardless of how much you like your business, […]

What GDPR & Slimming Pills Have in Common

With the deadline for GDPR looming I can understand why a lot of small business owners are looking for a quick fix. There are two types of business owner. The first type is aware of GDPR, they’ve made some decisions and they’ve hired a VA or joined a support group and they’re slowly and steadily […]

GDPR: The Elephant in the Room

This week I’ve been part of a panel for Moneybox on BBC Radio 4 talking about GDPR. I’ve had an amazing response from business owners all over the UK, especially when I told the ICO representative what I thought! You can hear the conversation here – http://www.bbc.co.uk/programmes/b09xcshq As well as all the scaremongering about GDPR, it […]

1 2 3 … 8 Next »