Are you paying to damage your business?

I was chatting in a Facebook group this week when I saw this post: “Help, my client wants me to sign over the copyright A little later the same freelancer said “I was planning to bundle it all up under my own brand later Is this what you expect when you are outsourcing to a […]

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Web designing from beyond the grave?

Is your web designer immortal?I was chatting to a client this week who was tearing their hair out. Their much valued and loved web designer had unexpectedly died. Tragic for the family and friends. But, in a more mundane, way, tragic for my client. They had let the web designer purchase and download all the themes, pictures, […]

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PR outsourcing – Meet the Outsourcers: Claire Walker

What do successful PR outsourcers do to make it work? PR is one of many industries that has changed rapidly – not just in terms of what PR agencies currently offer, but also in terms of how freelancers and outsourced workers are used. In this insightful video interview, Claire Walker, CEO of multi-national PR company, […]

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How Santa outsourced Christmas

Season’s Greetings from Santa’s outsourcing department. Santa has asked me to report on how this year’s outsourcing project went.  It’s not been the easiest of projects and I am not sure we totally understood the effect it would have on our reputation and service.  Here are some highlights of how it went.

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The importance of having a substitute

Should you let your contractor send a substitute? You spent time and effort choosing the right contractor for your business.  So why would you want to accept a substitute and let someone else do the work? If you don’t allow them to send a suitably qualified replacement, that’s one factor HMRC will consider in deciding […]

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