Thank you for ordering your Koffeeklatch document
Please read the below information carefully
Please make a careful note of the email address you used to purchase your items, since admission to support groups, customer only offers and upgrades (if you want them at a later stage) are all tied to your email address.
Your product links will be sent to that email address so please don't and look for them in another email account - you won't believe how many people do that!
You will shortly receive an email with links to download your purchases. Please make sure you are looking in the correct email inbox and don't forget to check your spam folder by running a search for 'Koffee Klatch'.
Sometimes payments takes a little while to clear so this is is not always an instant process and depending on your credit card processing company this can take anywhere from 15 minutes to 72 hours to complete.
You will also receive a series of onboarding emails providing you with some basic tips on how to complete your agreements, obtain signatures and answers to other frequently asked questions.
As part of your purchase, you are granted support in our customers only Facebook community group - please request access to this below and we will accept you as soon as we can.
If you got your download email and you cant find your download or something went wrong - don't worry. You can log into your KoffeeKlatch account and download it again using the same email you purchased with.
If you can't see your agreement, didn't receive your email, or can't log into to your account at all, it maybe that your payment is still processing. Most go through in less time than it takes you to drink a cup of coffee - but for some reason some seem to take a while longer.
If for any reason you still need some assistance, you can contact us below (Our office hours are 9.30 to 5.30 Monday to Friday)
If you have client data in your business you'll need to be GDPR compliant, and you'll need to explain how you are GDPR compliant to your own clients. Of course, the smart business owner knows that peace of mind in this area (for their clients) will actually grow their business.