Global Digital Marketing Terms of Business | Upgrade

Global Digital Marketing Terms of Business | Upgrade
This is an upgrade product for those who have originally purchased the Global Digital Marketing Terms of Business and are now looking to upgrade to a higher level.

Included within your Terms of Business:

  • Terms of Business (the main agreement you issue once to each client)
  • Booking Form (where you put the information unique to you and this client)
  • EU Data Processing Form (updated to latest requirements)
  • ICO Reference Document (referred to in Data Processing Form)
  • Sample Security Instructions
  • EU Standard Contractual clauses for Data Controller/Data Processor and Sub Data Processors
    (updated to latest requirements)
  • Comprehensive onboarding videos explaining how to use
  • 6 months+ group support depending on the level you purchase

What do the levels mean?
Your documents and support options are explained here >

Which level should I choose?
If in doubt choose a lower level. You can upgrade later to a higher level to extend your support period or get more flexibility on where you can edit your documents

What do I get in the support period?
You get access to unlimited support in the KoffeeKlatch Facebook customer group.

You get access to updates and additional material at no additional charge during your support period

You get access to our growing library of support material in the ‘KoffeeKlatch zone’ designed to help you manage clients comfortably using your legal documents as a positive tool.

Who writes these documents?
These documents are written by our team of business and legal experts and then reviewed by key customers to check they reflect the way you work today.

Are all the levels editable?
The Booking and Data Processing forms are designed to help you collect and gather the information that is unique to your contract with your client.

The main agreement can be modified by using the appropriate forms in the Booking form.

If you have an established business model and want to edit the main agreement, or add it in html format to your website, you will need to purchase or upgrade to Premium level.

Why do you lock down the other levels?
Most legal templates are sold without support and advice being included. If you go to a legal team for advice it will cost you hundreds of pounds. We are able to include advice within your purchase by having a streamlined document system where we know what terms you are on and where to find any changes you have made. Without that, we could not offer advice and support. People come for the contracts but stay for the training, advice and support. Few people go into business understanding all the issues your contracts cover – and the law itself changes regularly. By having a standardised format, we can easily update you on what has changed, train you, advise you, and prepare the help you need within the group – all at a price few legal teams could offer.

Will my documents make me compliant?
Your documents will help you comply with your legal obligations (and give yourself some extra protection and advantages too). They are designed to go along side good practise and an understanding of your rights and obligations. If you do not work in accordance with the options set out on the documents, or make changes to the documents that reduce your rights or increase your obligations, you will not be compliant.

Why can’t I remove the KoffeeKlatch copyright claim from my documents?
Our documents remain our copyright. We assign to you a right to use them in accordance with our terms. The copyright claim is there to alert other people who may think of using them that they need to contact us before using our copyright material.

What is the difference between Global and UK options?
If both you and your client are in the UK, the UK version is fine. You can add in what you need for Scotland or NI. If either of you is not in the UK you need the global version. See here for more information >

Can I get phone or private support?
Your purchase does not include one to one support, but there is an option to purchase one to one support if you decide you need it. Find out more here >

£40.00£200.00 plus VAT

Our contracts come in three levels:

Basic Level: £50+VAT
Standard Level: £90 + VAT
Premium Level: £250 + VAT

For more information, visit

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Get 30% off GDPR when purchased alongside this contract
£70.00 plus VAT

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What's included within your upgrade?

Upgrading to Standard? Add your logo!

Our basic terms were designed for you at pre-start-up and start-up.  Now you have some revenue going in your business it’s time to add your logo and get extra support.

Upgrade from Basic to Standard to add your logo and get an additional 6 months support from your original date of purchase.

Upgrading to Premium? Fully Editable!

Once you have an established and routine business model, it is time to look at upgrading to Premium.

With a premium contract you will be able to:

  • Have complete freedom to edit anything within the contract
  • Receive up to three private changes with our team
  • Access premium level only discounts and additional services.

And, receive an additional 18 months support from your original date of purchase.

Which version can you upgrade?

We have two types of contracts available:

Marketing Management: For those dealing with the marketing and management side of the clients’ business. including technical support and strategy.

Content Creation: For support specialists who do not deal with the marketing side of things but have a hand in creating copy and content on behalf of clients. 

You can only upgrade the items you have already purchased. If you need additional add ons you can purchase them separately.

Purchase both the Digital Marketing Terms of Business and the GDPR for Digital VIPs and receive the following for FREE:

  1. GDPR Data Privacy Policy and;
  2. Web Acceptable Use Policy.

Automatically applies at checkout.