Included within your Hiring Agreement:
What do the levels mean?
Your documents and support options are explained here >
Which level should I choose?
If in doubt choose a lower level. You can upgrade later to a higher level to extend your support period or get more flexibility on where you can edit your documents
What do I get in the support period?
You get access to unlimited support in the KoffeeKlatch Facebook customer group.
You get access to updates and additional material at no additional charge during your support period
You get access to our growing library of support material in the ‘KoffeeKlatch zone’ designed to help you manage clients comfortably using your legal documents as a positive tool.
Who writes these documents?
These documents are written by our team of business and legal experts and then reviewed by key customers to check they reflect the way you work today.
Are all the levels editable?
The Booking and Data Processing forms are designed to help you collect and gather the information that is unique to your contract with your client.
The main agreement can be modified by using the appropriate forms in the Booking form.
If you have an established business model and want to edit the main agreement, or add it in html format to your website, you will need to purchase or upgrade to Premium level.
Why do you lock down the other levels?
Most legal templates are sold without support and advice being included. If you go to a legal team for advice it will cost you hundreds of pounds. We are able to include advice within your purchase by having a streamlined document system where we know what terms you are on and where to find any changes you have made. Without that, we could not offer advice and support. People come for the contracts but stay for the training, advice and support. Few people go into business understanding all the issues your contracts cover – and the law itself changes regularly. By having a standardised format, we can easily update you on what has changed, train you, advise you, and prepare the help you need within the group – all at a price few legal teams could offer.
Will my documents make me compliant?
Your documents will help you comply with your legal obligations (and give yourself some extra protection and advantages too). They are designed to go along side good practise and an understanding of your rights and obligations. If you do not work in accordance with the options set out on the documents, or make changes to the documents that reduce your rights or increase your obligations, you will not be compliant.
Why can’t I remove the KoffeeKlatch copyright claim from my documents?
Our documents remain our copyright. We assign to you a right to use them in accordance with our terms. The copyright claim is there to alert other people who may think of using them that they need to contact us before using our copyright material.
What is the difference between Global and UK options?
If both you and your client are in the UK, the UK version is fine. You can add in what you need for Scotland or NI. If either of you is not in the UK you need the global version. See here for more information >
Can I get phone or private support?
Your purchase does not include one to one support, but there is an option to purchase one to one support if you decide you need it. Find out more here >
£50.00 – £250.00 plus VAT
Got stuck at the checkout?
We monitor how many people visit our checkout without purchasing. If there’s a reason why you didn’t go ahead, please let us know at firstname.lastname@example.org. Thank you.
We value your privacy
Your modern PR does a great deal more than write press releases and send them round to magazines and newspapers. In a world of social media, on and offline publications, where PR and online marketing can be very closely linked, you can be letting your PR into the very heart of your business. From helping interview clients to create case studies, to responding on social media on your behalf it can be a role that goes to the very heart of your business.
Before you share your social media and customer contact details, you need to think about GDPR. It is your job to set up appropriate contractual terms and secure ways of working where individual customer data is involved – and this can include access to your social media accounts and contact with your staff and clients. If something goes wrong the first thing anyone will look at is what did you set up? If you’re hiring a PR you should take care of this.
An experienced and ethical PR person will never use images or copy that breaches anyone else’s copyright. But there are some inexperienced PRs around who do not know how badly this can cost you. Others simply missed the training on the legal side of things. You are probably assuming they would never do such a thing – and we hope so too. But every year we see one or two who do and they cost their clients a lot of money. What have you set up to avoid this?
In a world where HMRC increasingly wants you to take self-employed people as employees or equivalent, have you got the right way of working to reduce the risk of your PR’s retainer being mistaken for PAYE? The right contractual arrangements can protect you both.
If you are taking on a PR associate as part of your own PR or marketing practise, you are going to have to be doubly careful that you are properly contracting with your PR associate – to make sure you are buying what you are selling on – and keep the integrity of contracts and GDPR all the way through your business. And you won’t want them going direct to your clients and cutting you out either – not if you can help it. And you can help it if you issue the right agreement.
This PR hiring agreement is designed to help protect you and your PR by helping you set things up in the right way long before trouble strikes you.