What do the levels mean?
Your documents and support options are explained here >
Which level should I choose?
If in doubt choose a lower level. You can upgrade later to a higher level to extend your support period or get more flexibility on where you can edit your documents
What do I get in the support period?
You get access to unlimited support in the KoffeeKlatch Facebook customer group.
You get access to updates and additional material at no additional charge during your support period
You get access to our growing library of support material in the ‘KoffeeKlatch zone’ designed to help you manage clients comfortably using your legal documents as a positive tool.
Who writes these documents?
These documents are written by our team of business and legal experts and then reviewed by key customers to check they reflect the way you work today.
Are all the levels editable?
The Booking and Data Processing forms are designed to help you collect and gather the information that is unique to your contract with your client.
The main agreement can be modified by using the appropriate forms in the Booking form.
If you have an established business model and want to edit the main agreement, or add it in html format to your website, you will need to purchase or upgrade to Premium level.
Why do you lock down the other levels?
Most legal templates are sold without support and advice being included. If you go to a legal team for advice it will cost you hundreds of pounds. We are able to include advice within your purchase by having a streamlined document system where we know what terms you are on and where to find any changes you have made. Without that, we could not offer advice and support. People come for the contracts but stay for the training, advice and support. Few people go into business understanding all the issues your contracts cover – and the law itself changes regularly. By having a standardised format, we can easily update you on what has changed, train you, advise you, and prepare the help you need within the group – all at a price few legal teams could offer.
Will my documents make me compliant?
Your documents will help you comply with your legal obligations (and give yourself some extra protection and advantages too). They are designed to go along side good practise and an understanding of your rights and obligations. If you do not work in accordance with the options set out on the documents, or make changes to the documents that reduce your rights or increase your obligations, you will not be compliant.
Why can’t I remove the KoffeeKlatch copyright claim from my documents?
Our documents remain our copyright. We assign to you a right to use them in accordance with our terms. The copyright claim is there to alert other people who may think of using them that they need to contact us before using our copyright material.
What is the difference between Global and UK options?
If both you and your client are in the UK, the UK version is fine. You can add in what you need for Scotland or NI. If either of you is not in the UK you need the global version. See here for more information >
Can I get phone or private support?
Your purchase does not include one to one support, but there is an option to purchase one to one support if you decide you need it. Find out more here >
Got stuck at the checkout?
We monitor how many people visit our checkout without purchasing. If there’s a reason why you didn’t go ahead, please let us know at firstname.lastname@example.org. Thank you.
We value your privacy
You need a web designer for the technical and design side of your online presence. It is so easy to forget to cover the bases and just go straight to getting it done because getting your website online is exciting.
However, there are things you will need to know. From who owns what (do those pretty visual belong to you?), where the master log-ins are stored, and more, there are lots of things you need to sort out and discuss.
Not knowing will come back to haunt you a long time from now. In fact, you may not even recall what was said even if you were told verbally. And how do you prove what was said?
You can get straight to the sweet spot and just add in the special bits that this work for you.
Not only will this help protect your business, but will help you create
Not a general freelance agreement you have to wade through with lots of things that have nothing to do with the modern web designer role and ignore data protection, e-commerce and more.
You are probably keen to get on with your new website right now – but you may want to know that we thought about where you want to be when this relationship ends. The best time to figure all of that out is when you’re starting!
We use web designers all the time and have added our own experience of working with web designers with more than 30 years of creating agreements and ways of working that help you grow your business without stuck in situations you can’t control.
If you need an additional Web Designer or a replacement – don’t worry. You can re-use the same agreement again.
And if you love it so much you just want to share it with your friends or association or mastermind, ask about our affiliate scheme.
It’s so easy to put it off, but it only takes a few moments to avoid any issues with your web designer.
Then you will have
And if things go wrong between you, you won’t be finding your web designer is just ‘switching your site off’ or no-one has access when they are ill!
Just download the contract and go through it with your new web designer, you’ll love how easy it is to complete.
You two can have a conversation about what you need and why and you’ll be happy that things like copyright and confidentiality are in the open, and not a nasty secret waiting to bite you.
If you are not sure what it all means, just wander over to our Facebook group for a chat. Our support is legendary.