3 Ways a VA can Improve Your Customer Service
Have you analysed your customer service practices recently? No? Perhaps you don’t think you have the time or the energy to do more with customer services in your business? It’s not enough these days to have an outstanding product or service; if someone is unhappy or can’t reach you with a question, they will be […]
Continue readingAre you ready to take off or are you causing delays?
I was sitting on a plane waiting for take-off. A couple of passengers were a few minutes late, so we weren’t ready for our scheduled take off time. We missed our slot time with air traffic control and those few minutes delay meant we had to wait 45 minutes for the next air traffic control slot. […]
Continue reading5 things that you should outsource to your Virtual Assistant this year
As I write this, on a cold and grey January day, the sparkle and wonder of the New Year – like a crisp, fresh page in a brand new notebook – seems like a distant memory. Some resolutions may have already fallen by the wayside, and a melancholy mood may have descended upon you, but […]
Continue readingIs your Virtual Assistant breaking the law on bookkeeping?
For busy business owners, giving your bookkeeping and financial admin to a VA is a no brainer. It makes a lot of sense to get rid of all that and to focus on what you do best.Before you relax and heave a sigh of relief – here’s something you (and your VA) need to know […]
Continue readingHow to give your VA access to your social media
I was chatting to someone who was just about to recruit a Virtual Assistant to do her social media for her. It seemed like a great idea to find someone to schedule all the posts. My busy business owner was happy to create the graphics – it is one of her strong points, but […]
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